Privacy Policy

The Nue You ("NUE", "we", "us") respects your privacy. This policy explains what data we collect, why, and how it's used.

Information We Collect

• Contact details (name, email, phone, shipping address) you provide at checkout
• Order and payment history (payment card/UPI details are handled directly by Razorpay — we never store them)
• Account and loyalty points data, if you create an account
• Usage data via cookies and analytics, once you consent

How We Use It

• To process and deliver your orders, and provide customer support
• To send order updates, tracking information, and (if opted in) marketing emails
• To operate our loyalty and Spin & Win programs
• To improve our website via aggregated, anonymised analytics

Data Sharing

We share order data with payment processors (Razorpay) and courier partners solely to fulfil your order. We never sell your personal data to third parties.

Your Rights

You can request access to, correction of, or deletion of your personal data at any time by emailing support@thenueyou.com.

Cookies

We use essential cookies to run the site (cart, login sessions) and, with your consent, analytics cookies (Google Analytics, Meta Pixel) to understand site usage.